Privacy Policy

Last updated: 8/1/25

Pathway Professional Counseling (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we handle data collected through our website and in the course of providing professional counseling services.

1. Website Data Collection

We do not collect personally identifiable information (PII) from visitors browsing our website.

Analytics and Cookies

We may use standard website analytics tools to collect non-personal technical data, such as:

  • Browser type and version
  • Device and operating system
  • Pages viewed and time spent
  • Referring website or search terms

This helps us improve website functionality and understand visitor behavior. No personal information is tied to this data whatsoever.

Cookies may be used for basic functionality (e.g., remembering user preferences). You can adjust cookie settings in your browser. Disabling cookies may affect certain features.

2. In-Person and Clinical Data Collection

When receiving counseling services, clients may be asked to provide personal and health-related information. This includes:

  • Name, contact information, date of birth
  • Insurance details (if applicable)
  • Health history and therapy goals

All data collected in the course of clinical care is stored and handled in accordance with HIPAA (Health Insurance Portability and Accountability Act) regulations.

We only collect what is necessary to provide effective, ethical, and legal mental health services.

3. Use of Client Information

Client information is used to:

  • Schedule and manage appointments
  • Provide appropriate care and counseling services
  • Communicate regarding treatment or billing
  • Coordinate with your insurance provider (if applicable)

Your information is never sold or shared outside of required administrative or clinical purposes without your explicit consent.

4. Data Protection and Confidentiality

We maintain strict safeguards to protect your personal and health information, including:

  • Secure file storage
  • HIPAA-compliant systems for electronic records
  • Access restricted to authorized staff only

Exceptions to confidentiality are limited to situations where:

  • There is risk of harm to yourself or others
  • Child, elder, or dependent adult abuse is suspected
  • We are required to comply with legal mandates (e.g., court orders)

5. Your Rights

As a client, you have the right to:

  • Access your records
  • Request corrections to your data
  • Receive a copy of your records (subject to applicable laws)
  • Withdraw consent for certain types of communication

Requests can be submitted using the contact information below.

6. Children’s Privacy

Our counseling services are typically intended for individuals aged 18 and over. When services are provided to minors, information is collected from a parent or legal guardian, and appropriate consent is obtained.

7. Third-Party Tools

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

If you schedule an appointment or contact us via embedded tools (e.g., calendars or forms), those tools may have their own privacy terms.

8. Changes to This Policy

We may revise this Privacy Policy periodically to reflect updates in our practices or legal requirements. The most recent version will always be available on our website.

Your continued use of our website or services after changes are posted implies acceptance of the updated terms.

9. Contact Us

If you have questions about this policy or how your data is handled:

  • Phone: 708-847-8277
  • Email: twestercamp@PathwayProfessionalCounseling.com